Hotel Reservations Methods of Reservation You can use one of the following methods to reserve a hotel in Saint Petersburg:
· Fill in and transmit a Reservation form on our website.
· Send a reservation request by email:
· Make a reservation over the telephone: 007 (812) 388 23 98, 007 (812) 934 60 82
A reservation and one night payment of hotel accommodation should be completed no less than 5 work-days before arrival date or commencement of services. To make a reservation less than 3 days before arrival date, contact us.
During a high season, all the hotels lay down special payment and cancellation terms.
Information Needed for Hotel Reservations:To make a reservation by phone or fax, please, provide us with the following information:
· Full name
· Arrival date and departure date
· Hotel name /Type of room
· Number of guests
· Form of payment
· Company name
Additional services ( tickets, transportation, etc) Cancellation and Change PolicyAll changes and additions to your reservation request should be made in written and sent us by email. To avoid misunderstanding of any sort, it is necessary to have a confirmation from our staff.
We operate a cancellation policy and reserve the right to charge the equivalent of one night's accommodation for any cancellations received less than 3 days before arrival date or in the event of a no show.
For group tours specific terms and conditions apply, depending upon a number of visitors, hotel accommodation, and season. You can always contact us for more information.
During a high season, hotels may lay down special cancellation terms
Tour ReservationsMethods of Payment. You can use one of the following methods to reserve a tour to Saint Petersburg:
· Fill in and transmit a Reservation form on our website.
· Send a reservation request by email:
· Make a reservation over the telephone: 007 (812) 388 23 98, 007 (812) 934 60 82 Payment Terms · upon the reguest
· For group tours specific terms and conditions apply, depending upon a number of visitors, hotel accommodation, and season. You can always contact us for more information.
Forms of PaymentWe welcome payment by any of the following methods:
· Bank transfer
· Credit card
· Cash
If payment is made by bank transfer, a bank service fee of 10 USD applies. Note that all bank charges on money transfers are to be paid by the sender.
We operate a cancellation policy and reserve the right to charge a cancellation fee for cancellations on the following basis:
· If we receive a cancellation less than 3 days before commencement of services, you will receive the price of the tour except for a deposit of the price of services reserved for the first day.
· When you cancel, the price of some components of a tour cannot be refunded. These components include theater tickets, event tickets, museum admissions, and so on.
· All changes and additions to your reservation request should be made in written and sent us by email. To avoid misunderstanding of any sort, it is necessary to have a confirmation from our staff.
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Terms of reservation and payment
